Important: Please read these Terms and Conditions carefully before registering or using any mm1919 services. Continued use of this platform constitutes your agreement to all stated terms. If you disagree with any part, please discontinue use of our platform.
1Acceptance of Terms of Use
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User", "Member") and mm1919 ("Platform", "We", "Company") regarding the use of the website, mobile app, and all services offered under the mm1919 brand.
By accessing the mm1919 website, downloading the app, registering an account, or using any of our services, you confirm that:
- You have read, understood, and agreed to be bound by all terms in this agreement.
- You agree to the mm1919 Privacy Policy, which forms part of this agreement.
- You meet all eligibility requirements set by mm1919.
- You are acting on your own behalf and not as an agent or representative of any other party.
This agreement takes effect from the date of your account registration and remains in force for as long as your account is active or until terminated in accordance with the stated terms.
2Eligibility to Register an Account
To register and use mm1919 services, you must meet the following eligibility requirements:
- Minimum age: You must be at least 18 years of age at the time of registration. mm1919 enforces a strict zero-tolerance policy against underage registration.
- Location: mm1919 services are available to users located in permitted regions. You are responsible for ensuring your use of this service complies with your local laws.
- One account: Each individual is only permitted to hold one (1) active account. Registration of multiple accounts by the same individual will result in the suspension of all associated accounts.
- Accurate Information: All information provided during registration and all transactions must be truthful, accurate, and up to date.
- Legal capacity: You must have full legal capacity to enter into a legally binding agreement.
Warning: mm1919 reserves the right to verify the identity of all members at any time through the KYC (Know Your Customer) process. Failure to submit the required verification documents within the specified timeframe may result in temporary suspension or termination of the account.
3Registration & Account Management
The mm1919 account registration process is simple and fast. However, there are important responsibilities you need to understand:
- Password Confidentiality: You are solely responsible for keeping your username and account password confidential. Do not share your login credentials with anyone.
- Account Security: You are advised to enable two-factor authentication (2FA) for added security. mm1919 will never request your password via email, WhatsApp, or any other channel.
- Unauthorised activities: Any unauthorised access to your account must be reported to the mm1919 support team immediately.
- Profile Information: The full name, phone number, and bank details registered must be your own. Using another person's information is strictly prohibited.
- Update information: You are responsible for ensuring that all information in your profile is kept up to date and accurate.
4Deposit and Payment Methods
Mm1919 supports a variety of local Malaysian payment methods to make your deposit process convenient:
| Payment Methods |
Minimum Deposit |
Processing Time |
| DuitNow / FPX |
MYR 10 |
Instant |
| Maybank2u / CIMBClicks |
MYR 10 |
Instant |
| Touch 'n Go eWallet |
MYR 10 |
Instant |
| Boost eWallet |
MYR 10 |
Instant |
| Manual Bank Transfer |
MYR 50 |
15–60 minutes |
- All deposits must be made from a bank account or digital wallet registered in your own name.
- Mm1919 does not charge any additional fees for the deposit process.
- Deposits suspected of involving fraud or money laundering will be frozen and reported to the relevant authorities.
- Mm1919 reserves the right to decline deposits from unverifiable sources without providing a reason.
5Withdrawal of Winnings
Mm1919 is committed to processing all withdrawal requests promptly and transparently. The following are the withdrawal terms and procedures:
- KYC Verification: Your first withdrawal requires full identity verification. Please prepare a copy of your MyKad and proof of bank account ownership.
- Minimum amount: The minimum withdrawal amount is MYR 50 per transaction.
- Processing Time: Withdrawals via DuitNow and e-wallets are processed within 15 minutes. Manual bank transfers take up to 60 minutes on business days.
- Bonus wagering requirement: Bonus funds require fulfilment of the specified wagering requirement before they are eligible for withdrawal.
- Daily withdrawal limit: Daily withdrawal limits are set according to your VIP membership tier. Contact customer support for more information about your account limits.
- Recipient account: Withdrawals will only be processed to the bank account or digital wallet registered under the same member's name.
Reminder: Withdrawal requests requiring further review may take up to 24 business hours. mm1919 will notify you via in-app notification or email if additional verification is required.
6Bonuses, Promotions and Wagering Requirements
All mm1919 bonuses and promotions are subject to specific terms and conditions set for each offer. The general terms applicable to all bonuses are as follows:
- Wagering Requirement: Each bonus has its own wagering requirements, typically ranging from 20x to 40x the bonus amount received.
- Validity period: Bonuses must be used within the specified period. Expired bonuses cannot be reactivated.
- One active bonus at a time: Only one bonus may be active at a time. You must complete or forfeit your current bonus before claiming a new one.
- One claim per promotion: Each promotion can only be claimed once per account, per phone number, and per IP address.
- Eligible games: Some bonuses are only applicable to specific game categories. Please check the specific bonus terms before claiming.
- No bonus cash: Bonus value cannot be withdrawn directly. Only winnings derived from bonus usage may be withdrawn after fulfilling the wagering requirements.
Mm1919 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any abuse of the bonus system will result in account termination and forfeiture of all associated balances.
7General Game Rules
All games on the mm1919 platform are operated in accordance with strict industry standards to ensure a fair and enjoyable experience for all members:
- Final Decision: All game results recorded by the mm1919 server are final and cannot be disputed except in cases of proven technical malfunction.
- Technical Malfunction: In the event of a system malfunction during an active round, mm1919 will resolve the round based on data already recorded. mm1919 is not liable for losses caused by internet disruptions on the user's end.
- Certified RNG: All games use an independently audited Random Number Generator (RNG) system to guarantee absolute fairness.
- Betting limit: Each game has its own minimum and maximum wagering limits that must be observed.
- Concurrent games: Playing at multiple tables or slots simultaneously is permitted, subject to your account's overall wagering limits.
8Prohibited Conduct
The following activities are strictly prohibited on the mm1919 platform and may result in immediate account suspension or termination:
- Registration of multiple accounts by the same individual or a group of colluding individuals.
- Use of automation software, bots, scripts, or any third-party tools to access or operate the platform.
- Exploiting bugs or system vulnerabilities to gain an unfair advantage. Any bugs discovered must be reported to customer support immediately.
- Attempts at money laundering or any other illegal financial activity through the platform.
- Using another person's credit card, bank account, or financial information without authorisation.
- Collaborating or colluding with other players to gain an unfair advantage in any game.
- Any form of threats, harassment, or abusive language directed at support staff or other members.
- Any attempt to hack, attack, or disrupt the technical infrastructure of mm1919.
Serious consequences: Any of the above violations may result in immediate account termination, forfeiture of all balances without compensation, and legal action where necessary. mm1919 cooperates fully with authorities in financial crime investigations.
9Privacy & Personal Data Protection
Mm1919 takes our responsibility to protect your personal data seriously, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA):
- All personal data is collected solely for the stated purposes and will not be shared with third parties without your consent, except as required by law.
- Your data is protected by 256-bit SSL encryption and stored on secure servers with strict access controls.
- You have the right to request access, correction, or deletion of your personal data by contacting our support team.
- Mm1919 uses cookies to enhance the user experience. Use of the platform constitutes your consent to our cookie policy.
For more information, please refer to mm1919 Privacy Policy which forms an important part of this agreement.
10Limitation of Liability and Disclaimer
To the extent permitted by applicable law, mm1919 sets the following liability limits:
- Mm1919 is not liable for any indirect, incidental, or consequential losses or damages arising from the use of the platform.
- The mm1919 platform is provided "as is" and we make no guarantee that the service will always be free from interruptions or technical errors.
- We are not liable for losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
- Mm1919's maximum liability to any member is limited to the total net deposits made within the 30 days preceding the claim.
- All gaming activity is at your own risk. mm1919 promotes responsible gaming and is not liable for any psychological or financial impact resulting from excessive use.
11Account Suspension & Termination
Mm1919 reserves the right to suspend or terminate the account of any member under the following circumstances:
- Violation of any section of these Terms and Conditions.
- Failure to complete the KYC verification process within the specified timeframe.
- Suspected fraud, money laundering, or other illegal activity.
- Self-termination request by member – you may close your account at any time by contacting customer support.
- Account has been inactive for more than 12 consecutive months with no login activity or transactions.
If an account is terminated due to a terms violation, mm1919 reserves the right to forfeit all balances including unwithdrawn winnings. If termination is at the member's request or due to account inactivity, valid balances will be returned upon completion of the verification process.
12Amendment of Terms & Applicable Law
Mm1919 reserves the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon publication on this website. Continued use of the platform after any amendments constitutes your acceptance of the updated terms.
- We will endeavour to notify members of material changes via in-app notifications or their registered email.
- You are responsible for reviewing these Terms and Conditions periodically to stay informed of the latest changes.
- These Terms and Conditions are governed by the laws of Malaysia. Any disputes will be resolved through courts of competent jurisdiction in Malaysia.
- If any provision of this agreement is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
For any enquiries regarding these Terms and Conditions, please contact the mm1919 customer support team, available to assist you 24 hours a day, 7 days a week.